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Hard Rock Hotel London, London
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Key details
About the Hotel
1 Great Cumberland Place,
London,
United Kingdom,
W1H 7DL,
Greater London
Hard Rock Hotel London in Westminster Borough delivers The Sound of Your Stay amenities and iconic memorabilia near Hyde Park. This 4-star hotel features Sleep-Like-A-Rock bedding and music-inspired accommodations.
Premium Room Amenities
Hard Rock Hotel London offers rooms with Hypnos beds, digital TV, USB charging ports, and laptop safes. Rock Royalty rooms include VIP lounge access, personal concierge, and complimentary Nespresso machines.
Dining and Drinks
GMT Bar serves exotic aperitifs and after-dinner drinks, while Constant Grind offers signature coffee, espresso, and light bites. Hard Rock Hotel London's Cafe features classic American fare and local specialties.
Entertainment and Wellness
The Hard Rock Cafe presents classic hits with Rhythm & Motion spa treatments and a fitness center.
Central London Location
Located near Hyde Park, the hotel provides access to the British Museum, Westminster Abbey, and Buckingham Palace, all within 1.5 miles.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Internet
Free internet access
Parking
Valet parking
Baggage storage
24-hour services
24-hour reception
24-hour room service
General
Non-smoking property
Free internet access
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Elevator
Currency exchange
Ice machine
Sports & Fitness
Exercise gym
Services
Valet parking
24-hour room service
Laundry
Dry cleaning
Stores/Commercial services
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast
Business
Business center
Meeting/ Banquet facilities
Children
Babysitting/Child services
Room features
Wi-Fi in rooms
Air conditioning
Heating
In-room safe
Mini-bar
Tea and coffee facilities
Ironing facilities
Media
Cable/ Satellite television
Telephone
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Location
1 Great Cumberland Place,
London,
United Kingdom,
W1H 7DL,
Greater London
Map view
street view
1 Great Cumberland Place,
London,
United Kingdom,
W1H 7DL,
Greater London
City landmarks
Museums
The British Museum
1.4
mi
Garden
Buckingham Palace
1.5
mi
Parks
Hyde Park
4200 ft
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
1.8
mi
Square
Trafalgar Square
1.4
mi
Museums
Victoria and Albert Museum
1.3
mi
Museums
National Gallery
1.4
mi
Marylebone Rd
Madame Tussauds London
1.8
mi
Museums
Science Museum
1.3
mi
Oxford Street
Oxford Street
1.1
mi
Great Central House
Marylebone Tube
3700 ft
Museums
Natural History Museum
1.4
mi
Gallery
Wallace Collection
2400 ft
Church
Westminster Abbey
1.7
mi
Elizabeth Tower - Houses of Parliament
Big Ben
1.7
mi
87-135 Brompton Rd
Harrods
1.2
mi
Square
Piccadilly Circus
1.3
mi
Museums
Apsley House
5000 ft
Art object
Sherlock Holmes Museum
1.3
mi
Park Lane
Marble Arch Tube
2500 ft
Clive Steps
Churchill War Rooms
1.5
mi
Zoo
ZSL London Zoo
1.5
mi
Palace
St James's Park
1.3
mi
Palace
Kensington Palace
1.4
mi
1 Apsley Way Piccadilly
Wellington Arch
1.1
mi
Parks
Kensington Gardens
1.4
mi
Museums
Royal Academy of Arts
1.0
mi
Mosque
Regent's Park
1.9
mi
Nearby
400 Oxford St
Selfridges London
1700 ft
Restaurants
Spaghetti House
300 ft
12 Woodstock Street
The Brasserie at The Cumberland
0 ft
Marble Arch Great Cumberland Place
Hard Rock Cafe
200 ft
Oxford Street Great Cumberland Place
Nirvana Bar
700 ft
2 Wallenberg Place Montcalm Hotel Marble Arch
The Deli at Amba Hotel Marble Arch
200 ft
Bryanston Street Amba Hotel Marble Arch
Zaman
600 ft
Old Quebec Street The Sportsman Casino
The Grazing Goat
1100 ft
6 New Quebec Street
Pizza Hut
600 ft
523 Oxford Street W1c 2qj
Sisu
500 ft
535 Oxford Street
Daisy Green of Portman Village
700 ft
20 Seymour Street
Reviews and Ratings
Feedback from previous guests about their experience.
64%
enjoyed the hotel and would happily stay again
6.4/10
Nice
Rooms
7.0
Location
9.4
Service
7.4
Dining
6.8
Guest reviews
6.4/10
based on 5 reviews
8.3
8.3/10 based on 4018 reviews
Harry
United Kingdom,
March
2025
7.4/10
I had a mixed experience during my stay at the Hard Rock Hotel London. The location was fantastic, right near Marble Arch and close to public transport, making it easy to explore the city. The staff were friendly and helpful, which created a welcoming atmosphere. However, I encountered several issues with my room's amenities and service quality that affected my overall impression. I expected more for the price paid. 🎸
Rooms
5.0
My room was disappointing and didn't showcase the rock theme I anticipated. It felt too small and lacked the amenities advertised. I also faced issues with cleanliness, as my room wasn't serviced properly. Overall, I was expecting a lot more considering the price. 🛏️
Service
5.0
While the staff were generally friendly and eager to help, I did experience inconsistency in service quality. There were several occasions where I felt my requests were not handled promptly, especially regarding room supplies. This detracted from my experience significantly.
Location
9.0
The hotel’s location is a major highlight! Being right next to Marble Arch and a short walk to Hyde Park made it easy for me to get around. Plus, the proximity to public transport was very convenient for exploring central London.
Dining
7.0
I enjoyed the lively atmosphere in the dining area, especially with the live music. However, I found the pricing a bit steep for non-alcoholic drinks. The breakfast spread was decent but had some disorganization that could be improved.
Facilities
6.0
The hotel offered a variety of unique features, including live entertainment and themed decor, which I appreciated. However, the amenities in my room, like the lack of tea and coffee supplies and the small bathroom, left much to be desired.
Reese
United Kingdom,
February
2025
5.0/10
My stay at the Hard Rock Hotel London was nice due to its fantastic location and really good staff. I enjoyed a fabulous breakfast each morning, contributing to a pleasant start to my days. However, I did encounter some challenges with the hotel layout, which often left me feeling a bit lost on my way to my room.
Rooms
8.0
The room was comfortable and very clean, perfect for relaxing after busy days exploring London. However, I felt there could have been more space for my belongings, especially as I traveled with winter coats.
Service
9.0
The staff made my stay special as they were incredibly helpful and friendly. They surprised my husband on his 60th birthday with Prosecco and treats, which really elevated our experience.
Location
10.0
The hotel’s location is unbeatable, right above Marble Arch tube station and close to shopping areas and Hyde Park, making it easy to get around and see the sights.
Dining
8.0
Breakfast was a highlight with a wide variety of options. I appreciated the lively atmosphere, especially with the live music during meals, though I did find the breakfast a bit pricey compared to nearby cafes.
Facilities
7.0
The hotel offers great amenities like 24-hour room service and a vibrant bar with quality drinks, although I found wayfinding within the hotel a bit confusing at times.
Liam
United Kingdom,
January
2025
6.2/10
My stay at Hard Rock Hotel London had some standout moments, especially the fabulous breakfast and the really good service provided by the staff. The location was perfect for exploring, but I did encounter some issues with the internet connection during my visit. Overall, the unique rock-themed decor and lively atmosphere added a distinct charm, making my time there nice.
Rooms
9.0
I stayed in a Classic Twin room that was bright and cheery, although it could have benefited from more space for luggage. The beds were comfortable, and everything felt clean.
Service
9.0
The staff were incredibly friendly and attentive, always ready to help. I felt welcomed throughout my stay, which definitely enhanced the experience.
Location
9.0
The hotel's location is unbeatable, right above Marble Arch tube station and close to Oxford Street and Hyde Park, making it easy to explore the city.
Dining
7.0
While the breakfast had a great variety, I found some aspects disappointing, like the layout and the temperature of the food. However, the dining area came alive with live music, which I enjoyed.
Facilities
7.0
The range of facilities was quite good, with options for room service and a nice bar atmosphere. However, I faced some internet connectivity issues during my stay.
Nicholas
United Kingdom,
December
2024
7.4/10
My stay at the Hard Rock Hotel London was enjoyable, with an amazing location near Hyde Park and Oxford Street. The staff were incredibly friendly and attentive, making me feel welcomed throughout my stay. However, the breakfast experience left something to be desired, as it felt a bit hectic and understaffed. Overall, the lively atmosphere and unique rock music theme made it a nice visit! 🎸✨
Rooms
8.0
I stayed in a classic double room that was nice and clean, featuring a comfortable bed and pillows along with a great view of Marble Arch.
Service
9.0
The staff provided quick and friendly service, with a particular highlight being the receptionist who followed up to check on my satisfaction after arrival.
Location
10.0
The hotel's prime location right above the Marble Arch tube station made it incredibly convenient for exploring London and getting to popular attractions.
Dining
6.0
While the breakfast offered a decent variety, it was very busy and some items weren't replenished quickly, which impacted the experience a bit.
Facilities
8.0
The hotel had great amenities, including a fitness center, room service, and even options for guitar borrowing, contributing to its unique appeal.
Amelia
United Kingdom,
October
2024
6.0/10
I had a mixed experience at Hard Rock Hotel London. The location was unbeatable, right by Marble Arch and close to Hyde Park, and I loved the rock-themed decor throughout the hotel. However, I faced some frustrating issues with check-in and service that affected my overall stay. The staff were friendly, but the service logistics could definitely be improved.
Rooms
5.0
The Rock Royalty Junior Suite was spacious and clean, though I had an unfortunate incident with the staff regarding room policy that was handled poorly.
Service
5.0
Service was friendly overall, but I encountered significant issues at check-in that took too long to resolve, which really soured my first impression.
Location
9.0
The hotel's location is truly fantastic, being right over a tube station and close to major attractions like Hyde Park and shopping in Oxford Street.
Dining
6.0
Breakfast had a great variety, though I initially had trouble confirming whether it was included in my stay; once sorted, it was enjoyable.
Facilities
7.0
The hotel had great facilities, including room service and live music, which added to the lively atmosphere.
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